Chrome Keeps Freezing on Windows 11, What to do?

Published by Nyau Wai Hoe - Updated on

If you’ve recently upgraded to Windows 11 and find Chrome to be crashing or freezing more often than ever, know that it’s not an uncommon issue. Many Chrome users have reported the same as they moved to the latest OS.

In this guide, we’ll talk about what are some reasons that may cause Chrome to crash or freeze in Windows 11 and how to resolve the problem.

Chrome Keeps Freezing on Windows 11

Possible causes of Chrome freezing on Windows 11

Before we get into the fixes, let’s see why Chrome might be freezing on Windows 11. There could be a few reasons, like:

  • Chrome and Windows 11 not getting along
  • Issues with Chrome extensions (like ones that are too old)
  • Other software or programs causing conflicts
  • Chrome or graphics drivers that need an update
  • Not enough memory
  • Malware or viruses messing with your system

Now, let’s tackle some solutions to get Chrome running smoothly again.

Check Chrome extensions

Chrome extensions can sometimes cause trouble. If you think an extension might be the culprit, you can disable all extensions and see if that fixes it. Another option is to use Chrome in incognito mode, which turns off extensions, to check if the issue still happens. If Chrome works fine then, turn your extensions back on one by one to figure out which one is the problem.

  1. Open Chrome and click on the three-dots menu icon in the top right corner.
  2. Go to “More tools” then “Extensions”.Open Extensions on Chrome
  3. Turn off all extensions by flipping the switch next to each one.Disable Chrome Extensions
  4. Check if Chrome still freezes with all extensions off.
  5. If things look good, turn the extensions back on one at a time to find the troublemaker.

Check for malware or harmful software

Bad software can make Chrome freeze too. Chrome has a tool to help find and get rid of bad software. Here’s how to use it:

  1. Open Chrome and hit the three-dots menu in the top right corner.
  2. Hit “Settings” from the menu, or just type “chrome://settings” in Chrome’s address bar.
  3. On the left, click “Reset and clean up”.
  4. Choose “Clean up computer”.Chrome freezes Windows 11
  5. Click “Find” under “Find harmful software”.Chrome Find harmful software
  6. Wait for the scan to finish and follow any steps to remove bad software.
  7. After, try resetting Chrome by going back to “Reset and clean up” and choosing “Restore settings to their original defaults”. Read the details first though.Reset Google Chrome to defaults
  8. Restart your PC and Chrome to see if it’s fixed.

Also, do a full scan with your antivirus or Windows Security to check for other threats.

Related issue: Chrome or Firefox keeps opening new tabs virus on its own (Fix)

Update Windows, Chrome, and graphics driver

Outdated Chrome, Windows or drivers can often cause problems, including Chrome freezing. Make sure they are all up to date to avoid this.

To update Windows 11, just “check for updates” via the Settings. For Chrome, get the latest version from Google’s website. To update your graphics driver, head to your GPU manufacturer’s website for the newest version.

Check for Windows Update

Check Task Manager and Resource Monitor

Task Manager and Resource Monitor are great for seeing how your PC is doing and spotting anything that’s hogging resources, like how much of your CPU or memory is being used and what’s using it, which might make Chrome freeze.

To open Task Manager, press Ctrl + Shift + E. It shows what’s running and how much of your resources are being used. For a deeper look, type “resource monitor” in the Windows search bar and open it from there. Resource Monitor gives you detailed info on CPU, memory, disk, and network usage.

Suggested read: How to Limit CPU Usage of a Process in Windows 11

Resource Monitor Windows 11

Process Explorer is another tool that can show you which processes are using too many resources. It’s free from Microsoft. If you find a process that’s causing trouble, try closing it to free up resources.

More tips: How to Know Which Process is Using a File in Windows 11

Disable Hardware Acceleration

Hardware acceleration might cause issues and make Chrome freeze. Here’s how to turn it off:

  1. Open Chrome and click the three-dot menu in the top right.
  2. Go to “System” on the left.
  3. Turn off “Use hardware acceleration when available” by moving the switch to “Off”.Disable hardware acceleration on Chrome
  4. Restart Chrome and see if it’s better.

Free up memory

If your PC doesn’t have enough memory, it might struggle to load websites while running other stuff. Try to free up some memory to see if the issue can be resolved.

  1. Close all tabs and windows except the one that’s freezing.
  2. Quit other apps or programs that are open.
  3. Stop any app or file downloads.
  4. Remove extensions you don’t need.

This can help lighten the load on your system and make Chrome work better.

Use SFC /scannow

SFC (System File Checker) is a tool in Windows that checks and fixes system files. It might help if Chrome is freezing because of system file issues.

  1. Click the Start menu and type “Command Prompt”.
  2. Right-click “Command Prompt” in the results and choose “Run as administrator”.Command Prompt Run as Administrator
  3. Type “sfc /scannow” in the Command Prompt window and hit Enter.SFC scannow Windows 11
  4. Wait for the scan to finish, restart your PC, and check if Chrome is working now.

Try a different browser

If nothing else works, maybe try a different browser. Some folks have switched to Mozilla Firefox or other browsers and found that solved their problem. Microsoft Edge might also work well with Windows 11 since it’s made by Microsoft.

Check your power settings

Your computer’s power settings can also sometimes affect how Chrome performs. If your settings are on “Power saver” mode, it will slow down Chrome and everything else. Try changing your power plan to “High performance” or “Balanced” to see if that stops Chrome from freezing. You can change this in your computer’s control panel under “Power Options.”

Clear Chrome’s cache and cookies

Too much stored data in Chrome can slow it down or cause it to freeze. Clearing your cache and cookies can give Chrome a fresh start. Open Chrome’s settings, go to “Privacy and security,” and find “Clear browsing data.” Choose what you want to clear and the time range, then click “Clear data.”

One last thing

Some apps on your computer might not play nice with Chrome. These could be other browsers, security software, or tools that use the internet. Try turning off or uninstalling other apps temporarily to see if that solves the problem. You can also look at Chrome’s “Conflicts” page by typing “chrome://conflicts” in the address bar to check for any known conflicts.

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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