Troubleshoot
“Let’s Prove You’re Human” Keeps Looping in Windows 11 Setup
If you’re setting up a new PC or reinstalling Windows 11 and the Microsoft account step keeps showing the “Let’s prove you’re human” check, where you press and hold [...]
WindowsDigitals - Windows 11 / 10 How-to Guides and Help
Gaming
Ping Spikes Every Few Seconds in Online Games on Windows 11
If your ping in online games sits nice and low most of the time but jumps to several hundred ms (sometimes over 1,000 ms) every few seconds, the game can feel unplayable even though speed tests [...]
App
What is GiMATE on Gigabyte Laptops, and Should You Uninstall It?
If you’ve just set up a new Gigabyte, AERO or AORUS laptop and found an app called GiMATE that keeps switching power modes, downloads AI models or simply takes up a lot of space, [...]
Gaming
Phantom Blade Zero Crashing at Startup or Mid-Game on PC
If you’ve just started Phantom Blade Zero on PC and the game closes right after the logo with no error message, or it crashes or freezes the whole PC mid-game or during a cutscene, [...]
Nvidia
NVIDIA Broadcast Stuck on “Downloading Required Components”
If you’re installing or updating NVIDIA Broadcast (for example, to version 2.3.0) and the installer sits on “Downloading required components” for hours, barely moves past a few [...]
Sound
Windows 11 Volume Keeps Going Back to 0 When You Turn It Up
If you drag the volume slider up in Windows 11 (or press the volume-up key) and it jumps straight back to 0, or slowly slides down to 0 by itself a moment later, something is usually turning it [...]
Windows 10
TPM-WMI Event ID 1801 Secure Boot Error in Windows 11 or 10
If Event Viewer on your Windows 11 or 10 PC keeps logging an Error from TPM-WMI with Event ID 1801, often at every startup, saying “Secure Boot CA/keys need to be updated” or that [...]
Hardware
MW4 Says “BIOS Firmware Update Required” but Your BIOS Is Up to Date
If you’ve turned on TPM 2.0 and Secure Boot for Call of Duty: Modern Warfare 4, but the game or the Secure Attestation Wizard still says “BIOS Firmware Update Required” and [...]
Troubleshoot
Office 2021 Says Unlicensed or Expired After End of Support, What to do?
If you bought Office Home & Student 2021 as a one-time purchase and Word or Excel suddenly shows “Unlicensed Product“, says your Office has expired, opens files in view only or [...]
Microsoft
Office Install Error Code 0-2031 (17002) on Windows 11 or 10
If you’re trying to install Microsoft 365 or Office (2024, 2021 or another version) and the setup stops with “Couldn’t install” and error code 0-2031 (17002), sometimes [...]
