Windows 10

Classic Outlook Keeps Switching Back to the New Outlook
Troubleshoot

Classic Outlook Keeps Switching Back to the New Outlook

If you’ve already switched back to classic Outlook, but Outlook keeps opening as the new Outlook again after every restart or Windows update, you’re far from the only one. This guide [...]

By Nyau Wai Hoe, ago
What is Ace Browser ace.ai and Is It Safe
Browser

What is Ace Browser (ace.ai), and Is It Safe?

If you’ve found a browser called Ace on your Windows 11 or 10 PC that you don’t remember installing, your Chrome search box suddenly says “Ask Ace AI“, or a friend told [...]

By Nyau Wai Hoe, ago
What is the ELAN FW Update Confirm Window at Startup
Windows 10

What is the “ELAN FW Update Confirm” Window at Startup?

If an “ELAN FW Update Confirm” window keeps popping up every time you start or sign in to your Windows 11 laptop (often a Dell), and it comes right back even after you click to [...]

By Nyau Wai Hoe, ago
SSD Stuck at 100% Active Time and PC Freezing in Windows 11
Hardware

SSD Stuck at 100% Active Time and PC Freezing in Windows 11

If Task Manager shows your SSD stuck at 100% active time while it’s barely reading or writing anything, and the PC keeps freezing or stuttering for a few seconds at a time, it usually [...]

By Nyau Wai Hoe, ago
Fake McAfee Virus Pop-Ups Keep Showing Up on Windows 11
Malware

Fake McAfee Virus Pop-Ups Keep Showing Up on Windows 11

If Windows keeps showing you McAfee alerts saying your PC is infected or your subscription has expired, often right after you clicked Allow on a page that asked you to prove you’re not a [...]

By Nyau Wai Hoe, ago
Excel Copy and Paste Not Working After an Office Update
Troubleshoot

Excel Copy and Paste Not Working After an Office Update

If you press Ctrl + V in Excel and nothing happens (the copied cells stay selected with the dashed border, the destination stays empty and there’s no error message), it’s most likely [...]

By Nyau Wai Hoe, ago
Keyboard Key Only Works When Shift is Held Down
Troubleshoot

Keyboard Key Only Works When Shift is Held Down, Why?

If one letter on your keyboard, say W, suddenly types nothing when you press it on its own, but gives you a capital W as soon as you hold Shift, while every other key works normally, the [...]

By Nyau Wai Hoe, ago