Blue Snowball Mic Driver Not Working on Windows 11/10

Published by Nyau Wai Hoe - Updated on

Lately, with Windows 11 coming out, quite a few folks have been having a hard time getting their Blue Snowball microphones to work right. They’ve seen a bunch of problems like the mic acting like it’s asleep even though it’s on, being wrongly recognized as a different model, or Windows just not seeing it at all. Some people noticed everything was fine on Windows 10, but then things went sideways as soon as they switched to Windows 11.

In this article, we’re going to talk about these issues and share some solutions that have helped a lot of people fix their Blue Snowball mic troubles on Windows 11 or 10.

Blue Snowball Driver Not Working on Windows 11 10

Problems you might face with the Blue Snowball mic on Windows 11/10

Here are some common issues people have been having with the Blue Snowball mic on Windows 11 or 10.

Also see: Microphone Not Working After Windows 11/10 Update

Mic goes to sleep

A lot of users noticed their Blue Snowball mic seems to take a nap after a bit, even though it looks like it’s still on. To get it back up, making a loud noise near it sometimes does the trick.

Useful tip: How to Test Microphone on Windows 11 to See If It’s Working

Wrong microphone model recognition

Some folks have their real Blue Snowball mics being confused as the Blue Snowball Ice by some software, including Blue’s own Sherpa software. The real giveaway is the switch on the back of the original Snowball, which the Ice doesn’t have.

Yellow warning in Device Manager

A yellow caution sign next to the mic’s name in Device Manager usually means there’s a problem with the drivers or some other conflict.

Related problem: Unknown USB Device (Set Address Failed) in Windows 11

Mic not detected on Windows 11

After moving from Windows 10 to 11, some users find their mic is no longer recognized by the system. It might show up as an “Unknown USB device” under “Universal Serial Bus Controllers”.

Mic volume at 0%

Even when everything else looks good, the mic might not catch any sound, with Windows showing the volume at 0% when trying to test it.

Linked issue: Headphones Jack Not Working on Windows 11 or 10

Solution 1: Use an external power USB Hub

One big problem, especially with laptops, is not getting enough juice from USB ports. This can make the Blue Snowball mic randomly sleep or not be recognized. Using an external power USB hub can fix this by making sure the mic gets all the power it needs to work properly.

Why an external power USB hub?

USB ports on some gadgets, like laptops, might not give enough power for things like mics. An external power USB hub gets its power from somewhere else (like an AC outlet) and gives a steady power flow to whatever’s plugged into it.

Handy guide: How to Hear Yourself on Mic in Windows 11

How to use an external power USB hub:

  1. Buy an external power USB hub from a trusted brand.External Powered USB hub
  2. Set it up by plugging the hub into an outlet and connecting it to your computer.
  3. Plug your Blue Snowball mic into the hub instead of directly into your computer.Blue Snowball Driver Error Windows 11
  4. Test the mic in your computer’s sound settings to see if it works now.

Note: If it’s still not working, double-check all connections and try other devices with the hub to make sure the hub itself is okay.
Related resource: How to Increase or Boost Microphone Volume in Windows 11

Solution 2: Skip the USB extension cables

Extension cables can mess with the connection and make Windows not recognize your devices properly. Plugging your devices in directly usually works best.

Why skip extension cables?

Extension cables can cause problems with power and data transmission. For sensitive devices like mics, this can lead to them not working right.

How to avoid using extension cables:

  1. Unplug any USB extension cable you’re using with your Blue Snowball mic.Blue Snowball Mic Not Working on Windows 11 10
  2. Plug the mic’s USB cable directly into your computer.
  3. Check if the mic is recognized in the sound settings. Try different USB ports if needed.
  4. Test the mic to see if it’s picking up sound now.

Suggested read: The Wizard Could Not Start Microphone in Windows 10/11

Solution 3: Update firmware or BIOS

Out-of-date firmware or BIOS can lead to compatibility issues. Keeping them updated can help your devices, like the Blue Snowball mic, work better with your computer.

Why update firmware or BIOS?

The BIOS is key software that starts up your computer. Updating it can fix bugs, improve compatibility, and make everything run smoother, including your mic.

How to update your firmware or BIOS:

  1. Back up your important files first.
  2. Look for any updates in the “Update & Security” settings or on your computer manufacturer’s website.Update firmware or BIOS in Windows 11
  3. Download and install any updates you find.
  4. Restart your computer and test the mic again.

Solution 4: Check the audio services

Windows uses some background services for audio stuff. If your mic isn’t working, these services might be having issues.

Why check audio services?

Services like “Windows Audio” are crucial for sound on Windows. If they’re not running right, your devices, including mics, might not work.

How to check and fix audio services:

  1. Open the services app by pressing Windows + R, type “services.msc”, and hit Enter.Open services.msc
  2. Find “Windows Audio” and “Windows Audio Endpoint Builder” and check their status.
  3. If they’re stopped, start them. If they’re running, try restarting them.
  4. Make sure they’re set to start automatically.Enable Windows Audio Services in Windows 11
  5. Restart your computer and check the mic again.

Note: If you’re still having trouble, it might be time to get some professional help.

Wrapping up

If you’ve tried everything and your Blue Snowball mic still isn’t happy, you might be looking at a hardware problem or a deeper issue with Windows. Tech can be tricky sometimes, and even though it’s a pain, using a different mic might be your best bet for reliable sound until a fix comes along.

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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