The “Facebook Connection Error: Try Again” and “Facebook Can’t Connect: Tap to Retry” errors are common issues that Facebook users may encounter when trying to access the platform. These errors occur when there is a problem with the connection between your device and Facebook’s servers.
The “Facebook Connection Error: Try Again” error message typically appears when you try to load Facebook in your browser, while the “Facebook Can’t Connect: Tap to Retry” error message appears when using the Facebook mobile app. Both errors indicate that your device was not able to establish a connection with Facebook’s servers, and there are several reasons why this may occur.
What causes the Facebook Connection Error?
The “Facebook Connection Error Try Again” error message usually indicates a problem with your internet connection. If your network signal is low or unstable, you may see this error message when you try to load Facebook on your browser or mobile app. Additionally, if your browser’s cache or cookies are causing issues, you may also encounter this error message.
Check your internet connection
The first step to fixing these errors is to check your network connection. Ensure that your device has a stable internet connection and that you have sufficient signal strength. If you are in an area with a weak network signal, try moving to an area with a stronger signal. You may also try switching between WiFi and mobile data to see if that helps resolve the issue.
Even if you can load other lightweight webpages like Google Search, a weak signal may prevent Facebook from loading correctly, especially when opening pictures or photos on Facebook.
Clear your browser’s caches and cookies
If the issue persists, clearing your browser’s cache and cookies may help. Cached files and data can become outdated or corrupted over time, causing issues when loading websites. Clearing your browser’s cache and cookies can help refresh the data and resolve these issues.
The process of clearing cache and cookies differs based on the device and browser you are using. Usually, the option to clear browsing data is found under Settings or Options. In most Android devices, you can clear browsing caches and cookies by going to Settings > Privacy > Clear browsing data on the Chrome app. Close the Chrome app and reopen it to check if the error screen is resolved.
If you see “Facebook can’t connect, tap to retry” error
If you are using the Facebook app on your iPhone or Android device and see the “Facebook can’t connect Tap to retry” error message, you may need to clear the app’s cache and data. Make sure that the Facebook app is up to date to ensure it is connecting to the correct Facebook server.
Before you attempt this, make sure your internet connection is stable. If the problem persists after clearing the cache and updating the app, consider reinstalling the Facebook app. Keep in mind that reinstalling the app will erase your login data, so you will need to log in again after reinstalling.
Check your phone’s Security, Antivirus or Firewall app
If you have a security app installed, such as an antivirus or firewall program, it may be blocking your browser or the Facebook app from connecting to the internet. Check if your security app has blocked your browser or Facebook app and unblock or add them to the exceptional list as needed.
A side note, the “Facebook Connection Error” issue is not related to your Facebook account, so there is no need to troubleshoot your Facebook account trying to fix the connection error.
In most cases, this error can be resolved by simply switching to another network connection, or by allowing permissions for the Facebook app to receive or send data in your security app (especially for Xiaomi Mi OS series, which usually restricts apps from using mobile data or WiFi connection by default).
In rare cases, the “Facebook Connection Error Try Again” error message may be due to blocked access to Facebook in your area. In such instances, you may want to consider changing your DNS to Google or Cloudflare DNS.