When you try to install driver for the onboard integrated GPU, the Intel HD Graphics, Windows 10 shows an error message that reads “This computer does not meet the minimum requirements for installing the software” upon running the setup.exe. This guide will show you how to get around the error and still be able to install the driver for the Intel HD graphics on Windows 10.
The error message is likely due to the driver being too old, supporting only up to Windows Vista or 7, thus, causing Windows 10 to have issue recognizing and running the installer. Some hardware that we have been using for a very long time can be outdated and no longer supported by the manufacturer as more newer technology is introduced (common across Asus, Dell, Lenovo, etc laptops). The error is especially common for driver installer downloaded from manufacturer’s website or from a driver CD.
This computer does not meet the minimum requirements – Intel HD Graphics
Before you try the harder solution below, make sure to try running Windows Update first after enabling your Integrated Graphics from the BIOS as Windows Update is the best and easiest method to automatically detect, find and install the latest possible driver for your hardware. If Windows Update fails to find the right driver for your Intel HD Graphics, try the solution below.
The solution is to run the setup by browsing to it from within the Device Manager in Windows 10. Detailed instructions are listed as below.
- Go to start menu and type devmgmt.msc to open Device Manager.
- In the device manager window, click on Action then Add legacy hardware.
- In the newly opened window, click Next. When you are asked what you want to do with the wizard, select Install the hardware that I manually select from a list (Advanced).
- Then, select Display adapters.
- Under Manufacturer, select Intel Corporation. From here, you have two options.
- If you know the model and version of your Intel HD Graphics, select the model directly from the right panel under Model. It will install right away and you should have the driver installed.
- If you are not sure about the version of your Intel HD Graphics, click on the Have Disk button and proceed to step 6.
- Browse to the driver installation folder where the setup.exe is (the one that gives u error earlier).
- Select the autorun.inf in the root installation folder, and then click Open. It should install the driver now.
- If it fails to install and shows “The folder you specified doesn’t contain a compatible software driver for your device” error, go to step 9.
- Go back and click on the Have disk button again. Browse to the driver installation folder, but this time, instead of selecting autorun.inf, go to a subfolder usually called Graphics. Then, select the inf within the folder (usually named igdlh64.inf).
- On the next window, if you know the version of your Intel HD Graphics (4000, 4400, 5000, etc), select it from the list, otherwise, select the first Intel HD Graphics.
- Click Next to confirm the installation and the driver should be installed right away. Restart your PC for the installed driver to take effect.
If your Intel HD graphics still fails to work and shows an exclamation mark beside its driver in Device Manager with status that says “This device is not working properly because Windows cannot load the drivers required for this device Code 31”, it can indicate two things – incorrect driver or hardware failure.
You may have downloaded the incorrect driver for your Intel HD graphics, thus, causing the setup to be unusable. At this point, there are two things you can try.
- Run Windows Update to allow Windows to automatically update the existing installed driver, and remember to restart your computer after running Windows Update for the applied changes to take effect.
- In Device Manager, right-click the problem Intel HD Graphics driver and select Update driver. Then, click on Search automatically for updated driver software and hopefully it can find the right driver for your integrated graphics.
If all else fails, it may signify that your onboard GPU is broken, thus unable to detect your monitor and undetectable by Windows.