Logitech Wireless Mouse USB Receiver Lost or Broken

Published by Nyau Wai Hoe - Updated on

If you’ve lost or broken your Logitech wireless mouse’s USB receiver, or if you’re facing a similar situation with other brands like Microsoft, Lenovo, Dell, HP, Kensington, or iBall, you might feel stuck. It’s a common problem, given how small these receivers are. They’re crucial for your wireless mouse to work, as they connect the mouse to your computer without any cords. Without this tiny receiver, your mouse just won’t work. Thankfully, there are a variety of solutions available to tackle this problem. This article will guide you through various strategies to effectively address the loss or damage of your wireless mouse’s USB receiver and help get your mouse working again.

Also see: How to Connect Wireless Keyboard Without USB Receiver

Logitech Wireless Mouse USB Receiver Lost or Broken

How does a wireless mouse work?

Before jumping into the solutions, it’s important to understand how a wireless mouse functions. A Logitech wireless mouse communicates with your computer using radiofrequency (RF) technology. This involves two key components: a transmitter inside the mouse and a receiver, typically the USB dongle you plug into your computer. The transmitter sends encoded data through radio waves to the receiver, which then decodes this information for your computer to interpret and execute.

How does wireless mouse work

This technology allows for a seamless and cable-free experience, offering freedom of movement and reducing desk clutter. However, the convenience comes with a caveat—the receiver is crucial for this system to work. Without it, your computer can’t interpret the signals from the mouse.

While some believe that each receiver and mouse are paired to a unique frequency, this isn’t entirely accurate. Receivers operate at different frequencies to avoid interference, but they’re not always unique to each device. This misunderstanding leads many to think a lost receiver equates to buying a new mouse set, which isn’t always the case.

Pro tipUse Wireless Controller as Mouse/Keyboard in Windows 11

Solution 1: Logitech Unifying Receivers

What is a Unifying Receiver?

One of the most practical solutions for a lost or broken Logitech mouse receiver is the use of a Unifying Receiver. Logitech’s Unifying technology is designed to simplify the connection of multiple wireless devices. A single Unifying Receiver can connect up to six Logitech devices, including mice and keyboards, to your computer.

Logitech Unifying Receiver broken wireless mouse USB

Identifying compatibility

Not all Logitech wireless mice are compatible with Unifying Receivers. To determine if your mouse is compatible, look for the Unifying logo, which resembles a small orange star, on your mouse. This logo indicates that your device can work with a Unifying Receiver.

How to know if my mouse is compatible with Logitech Unifying Receiver

How to get a replacement

If your device is compatible, obtaining a replacement is straightforward. You can purchase a Unifying Receiver directly from Logitech’s website or from various electronics retailers. Remember, the Unifying Receiver is distinct and will not work with non-Unifying compatible products.

Setting it up

After acquiring the Unifying Receiver, setting it up is a breeze. Simply plug the receiver into your computer’s USB port, and your operating system should automatically recognize it and install any necessary drivers. Next, you will need to download the Logitech Unifying software from the Logitech website. This software allows you to connect and manage your Logitech devices with the new receiver.

How to connect Logitech mouse without USB


  • Simplicity: Connects multiple devices with one receiver.
  • Space-saving: Its compact design frees up USB ports on your computer.
  • Versatility: Compatible with a wide range of Logitech devices.

Linked issue: Logitech Mouse Double Clicking on Single Click (Fix)

Solution 2: Logi Bolt Receivers

Understanding Logi Bolt technology

For those using newer or enterprise-focused Logitech devices, the Logi Bolt Receiver is an alternative to the Unifying Receiver. Logi Bolt is designed to offer a more secure and stable connection, particularly in congested wireless environments. It’s particularly relevant for business users who need reliable wireless performance. In fact, due to its enhanced security features, Logi Bolt might replace the Unifying Receiver in the future, marking a shift towards more secure wireless technology in both professional and personal computing environments.

Logi Bolt for lost wireless mouse USB receiver

Compatibility check

To determine if your mouse is compatible with a Logi Bolt Receiver, look for the Logi Bolt logo on your device. This logo differs from the Unifying logo and signifies that your device is designed to work with Logi Bolt technology.

Logi Bolt compatible mouse

Purchasing a replacement

If your device is compatible with Logi Bolt, you can purchase a replacement receiver from Logitech’s official website or authorized retailers. As with the Unifying Receiver, ensure that the replacement is specifically a Logi Bolt Receiver, as it is not interchangeable with other types.

Setting up Logi Bolt

Setting up a Logi Bolt Receiver is similar to setting up a Unifying Receiver. Plug it into a USB port, and your computer should recognize it automatically. However, unlike Unifying devices, Logi Bolt devices are often pre-paired with the receiver, simplifying the setup process. There’s usually no need for additional software unless you want to manage multiple devices or customize settings.


  • Enhanced security: Offers robust wireless encryption, ideal for sensitive work environments.
  • Better performance in dense areas: Designed to reduce interference in areas with many wireless devices.
  • Ease of use: Often comes pre-paired with your device, making setup effortless.

Solution 3: Other replacement options

Logitech mouse is not Unifying or Logi Bolt compatible

If your Logitech mouse is neither Unifying nor Logi Bolt compatible, or if you’re facing difficulties in obtaining these specific receivers, there are still options to consider.

Contacting Logitech customer support

The first step in this situation is to reach out to Logitech’s customer support. They can provide guidance on whether there are compatible receivers available for your specific model or offer alternative solutions. In some cases, they might direct you to a suitable replacement or provide troubleshooting assistance.

Online marketplaces

You can also explore online marketplaces like Amazon or eBay. Sometimes, users sell new or used standalone receivers compatible with various Logitech models. However, it’s crucial to ensure the receiver you’re considering is compatible with your specific mouse model to avoid further complications.

Lost or broken wireless mouse USB receiver

Local electronics stores

Visiting local electronics stores or computer accessory shops can be another avenue. These stores might stock compatible receivers or offer useful advice on alternative solutions.


  • Compatibility: Make sure any replacement receiver you consider is compatible with your specific mouse model.
  • Warranty and support: Purchasing from unofficial sources might not offer the same warranty or support as buying directly from Logitech.
  • Risk of counterfeits: Be cautious of counterfeit products, especially when purchasing from unofficial sellers.

Last resort: Purchasing a new mouse

If all else fails, you may need to consider purchasing a new mouse. While this might not be the preferred solution, it ensures compatibility and comes with a new warranty.

Solution 4: Utilizing built-in Bluetooth

Some wireless mice come equipped with dual connectivity options: RF receiver and Bluetooth. If you’ve lost or broken your Logitech wireless mouse’s USB receiver but own a Bluetooth-enabled mouse, you’re in luck. Your computer’s built-in Bluetooth can be a simple and effective solution.

Identifying Bluetooth capability

First, check if your mouse supports Bluetooth connectivity. This is usually indicated by a Bluetooth symbol on the mouse or its packaging. Additionally, consult the user manual or the manufacturer’s website for your specific mouse model to confirm Bluetooth support.

Is my Wireless Mouse Bluetooth compatible

Pairing your mouse with Bluetooth

If your mouse is Bluetooth-compatible, follow these steps to connect it to your computer:

  1. Enable Bluetooth: On your computer, go to the Bluetooth settings and ensure Bluetooth is turned on.
  2. Set mouse to Pairing Mode: On your mouse, locate the Bluetooth pairing button and press it to make your mouse discoverable. This is often a separate button marked with the Bluetooth symbol or might involve holding a specific button for a few seconds.Wireless Mouse Bluetooth Pairing Mode
  3. Pair the mouse: Back on your computer, scan for new Bluetooth devices. Your mouse should appear in the list of available devices. Select it to pair.

Related resource: Bluetooth Not Detecting Devices in Windows 11

Advantages of Bluetooth connectivity

  • No extra hardware needed: Eliminates the need for a separate receiver, freeing up a USB port.
  • Universal compatibility: Bluetooth is a standard feature in most modern computers, making this a versatile solution.
  • Convenience: Easy to set up and switch between devices, ideal for those who use multiple computers.

Other points to remember: Bluetooth devices may have different battery life compared to when using a USB receiver. Also, Bluetooth connections typically offer a shorter range and might be more susceptible to interference than RF connections.

Solutions for non-Logitech brands

If your wireless mouse is from other brands like Microsoft, HP, Dell, Kensington, Lenovo, or iBall, and you find yourself without a functioning USB receiver, there are still steps you can take.

Brand-specific solutions and universal alternatives

  1. Check brand-specific options: Many of these brands have their own version of a unifying or dedicated receiver. Visit the brand’s official website or contact their customer support to inquire about compatible replacement receivers.
  2. Universal USB receivers: Some third-party manufacturers offer universal USB receivers that claim compatibility with various brands. While not always as reliable as brand-specific options, they can be a feasible alternative.
  3. Bluetooth connectivity: Like Logitech, other brands also offer mice with Bluetooth functionality. If your mouse supports Bluetooth and your computer has built-in Bluetooth, you can pair them directly without needing an external receiver.
  4. Online marketplaces and forums: Platforms like Amazon, eBay, or tech forums can be valuable resources for finding compatible receivers (new or used) or getting advice from other users who faced similar issues.

Ensure that any replacement receiver or universal option you consider is confirmed to be compatible with your specific mouse model.

Frequently Asked Questions

Can I use any Logitech receiver with my wireless mouse?

No, not all Logitech receivers are interchangeable. You need to ensure that the receiver is compatible with your specific mouse model. Look for the Unifying or Logi Bolt logo on your mouse to determine the type of receiver you need.

Is it possible to connect my Logitech mouse to my computer without the receiver?

If your Logitech mouse is Bluetooth-enabled, you can connect it directly to a computer with Bluetooth capabilities without needing a USB receiver. Otherwise, a receiver is necessary.

How do I connect a new receiver to my Logitech mouse?

For Unifying receivers, download and use the Logitech Unifying software to pair your mouse with the new receiver. For Logi Bolt receivers, they often come pre-paired with the device.

Can I use a unifying receiver with non-Logitech products?

No, Logitech’s Unifying receivers are designed to work only with compatible Logitech devices. You cannot use a Logitech Unifying receiver for a wireless mouse or keyboard from Dell, Microsoft, HP, Lenovo or any other brand.

Are there universal receivers that work with any wireless mouse?

No, there are no universal receivers that work with all wireless mice of all brands. Receivers are typically brand and model-specific.

What should I do if my Logitech mouse is not working with a new receiver?

Ensure that the receiver is compatible with your mouse. If it is and still not working, contact Logitech customer support for assistance.

How can I prevent losing my wireless mouse receiver?

Store the receiver in the mouse’s built-in storage compartment when not in use, label it for easy identification, and regularly check your workspace to ensure it’s not misplaced.

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of WindowsDigitals.com. With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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