Why Isn’t Logitech Options+ Flow Working on Windows 11?

Published by Nyau Wai Hoe - Updated on

Managing many devices at once is super important today, especially when you’re trying to use one keyboard and mouse for different computers, like those running Windows or Mac. Logitech has this cool tool called Logitech Options Flow that lets you do just that with their gear. It’s awesome because you can control multiple computers and even move text, images, and files between them, as long as they’re on the same network.

But, there’s a snag for folks using Windows 11 – sometimes, Logitech Flow just stops working. This means your mouse and keyboard might not switch between computers like they’re supposed to. We’re here to figure out why this happens and how to fix it.

Logitech Flow not working Windows 11

Understanding Logitech Flow and its setup

First off, let’s talk about what Logitech Flow is and how to set it up. It’s a feature from Logitech that lets you use one mouse and keyboard with up to three computers. You can even copy and paste stuff between these computers, which is pretty neat. But for all this to work, you need to set it up right.

The correct steps to set up Logitech Flow:

  1. Download and install Logitech Options: Make sure you’ve got the latest version of Logitech Options on all the computers you want to use with Flow.
  2. Connect your Logitech devices: Plug in your Flow-compatible Logitech mouse and, if you have one, keyboard to the computers.Setting up Logitech Flow in Windows 11
  3. Enable Flow: Open Logitech Options, head over to the Flow section, and do what the screen tells you to turn Flow on. Make sure all your computers are on the same network and you’re logged into your Logitech account.Enable Logitech Options Flow in Windows 11
  4. Adjust settings as needed: Set up Flow how you like it, like where to move your mouse to switch computers and how copying and pasting between them should work.

Once you’ve set up Logitech Flow, it should be all good to go. But if you’re having trouble with it on Windows 11, here are some things you can try.

Related issue: Logitech Mouse Double Clicking on Single Click

First solution: Allow LogiOptionsMgr.Exe through the Windows Firewall

If Logitech Flow isn’t working right, the first thing to check is your Windows Defender Firewall settings. Make sure that LogiOptionsMgr.Exe, which is a key part of Logitech Options and Logi Options+, is allowed through the firewall. Here’s how:

  1. Open Windows Firewall settings: Click on Start, type “Allow an app through Windows Firewall” and pick the Control Panel option that comes up.Allow an app through Firewall Windows 11
  2. Change settings: Hit the “Change settings” button. You might need to be an admin to do this.
  3. Allow Logitech Options: Look for Logitech Options and LogiOptionsMgr.Exe in the list. If they’re not there, click “Allow another app…” to add them. Check both “Private” and “Public” for these entries.Logitech Options Flow doesn't work in Windows 11
  4. Apply and OK: After adding them and checking the boxes, hit “OK” to save your changes.
  5. Restart your computer: This makes sure the new settings kick in. Then, try using Logitech Flow again.

This should help get Logitech Flow running smoothly again. But if there’s still trouble, it might be your antivirus getting in the way.

Also see: What is LogiOverlay.exe and How to Fix Its Errors

Second solution: Temporarily disable antivirus software

Sometimes antivirus software gets too protective and blocks apps like Logitech Options. If Logitech Flow still isn’t happy after you’ve messed with the firewall, your antivirus might be the problem. Here’s what you can do:

  1. Disable antivirus temporarily: Find your antivirus icon, right-click it, and choose to turn it off for a bit. Pick the shortest time it lets you.
  2. Test Logitech Flow: With the antivirus off, try using Logitech Flow again. If it works now, then yep, your antivirus was blocking it.
  3. Whitelist Logitech Options: Turn your antivirus back on and add Logitech Options and LogiOptionsMgr.Exe to its list of exceptions. This tells your antivirus it’s okay to let them run.Whitelist Antivirus
  4. Consider alternative antivirus software: If you can’t get it to work with your current antivirus, maybe try a different one.
  5. Keep your antivirus updated: Sometimes updates fix these kinds of issues, so make sure yours is up to date.

But remember, keeping your computer safe is important, so don’t leave your antivirus off for long. If turning it off fixes the Flow problem, make sure you turn it back on and set up those exceptions ASAP.

Additional solutions for Logitech Flow issues in Windows 11

If you’re still stuck, there are a few more tricks to try, based on what other people have found works:

  1. Adjust Logi Bolt app settings:
    • Since Logi Options+ Plus came out, some folks noticed that adding or removing devices goes through a new thing called “Logi Web Connect.” This needs the internet even for simple stuff, which might mess with Flow.Logi Bolt app settings
    • This change means you need a solid internet connection for Flow to work right.
  2. Ensure proper network setup:
    • Flow needs a good network connection between computers. Make sure your network is set up right and that the right ports are open in your firewall for LogiOptionsMgr.Exe.
  3. Update Logitech Options software:
    • Logitech updates their software to fix bugs and make things run smoother. If Flow is being weird, check for updates and install any you find.Download Logitech Options Plus for Flow in Windows 11 Mac
  4. Reinstall Logitech Options:
    • Sometimes starting fresh by uninstalling and reinstalling Logitech Options fixes Flow issues. Just make sure to reboot your computer after reinstalling.
  5. Check for device conflicts:
    • Look in “Device Manager” for any warning signs next to your input devices. Updating or reinstalling drivers for any conflicting devices might help.
  6. Modify Windows power settings:
    • Wrong power settings can cause devices to turn off to save energy, messing with Flow. Make sure USB settings allow devices to stay on and that “Selective suspend setting” is turned off.USB selective suspend setting Windows 11

A quick recap

Logitech Flow is a great tool for boosting productivity with multiple computers. But if you’re on Windows 11 and running into issues, trying the fixes we’ve talked about should help. And if all else fails, places like the Logitech forums and Reddit can be great for more help.

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of WindowsDigitals.com. With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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