Facebook Messenger Not Using Default Notification Sound

Published by Nyau Wai Hoe - Updated on

Facebook Messenger is a popular app for chatting that stands out with its signature “ding” sound when you get a message. This sound, usually called “new_message” on Android phones, helps you know it’s a message from Messenger and not some other app. But sometimes, Messenger starts making a different sound for notifications, usually the default sound your phone makes for texts or other messages.

This mix-up can be a bit confusing because you’re used to the Messenger “ding.” It usually happens because of a setting on your phone that changes all app sounds to the same thing, messing with Messenger’s unique sound. We’ll go through why this happens and how to get that familiar “ding” back.

Facebook Messenger Not Using Default Notification Sound

Checking if Facebook Messenger is still using its default notification sound

To see if your Messenger sound has changed, you need to peek into the app’s settings. Here’s the simple way to do it:

  1. Go to your phone’s Settings (look for the gear icon).
  2. Tap on “Apps” or “Applications” to see all your apps.
  3. Find and tap on “Messenger.” You might also press and hold the Messenger icon and choose “App info”.Open Facebook Messenger App Info
  4. Go into “Notifications” to see how Messenger alerts you.
  5. Look at the Notification Sound. If it’s not “new_message,” then your sound has been switched.Facebook Messenger Default notification sound name

This check helps you make sure the problem is with the sound setting and not something else.

Also see: How to Unignore Someone or a Group Chat on Facebook Messenger

Solution 1: Manually resetting the notification sound

If you find out the sound has changed, you can fix it by setting it back to “new_message” yourself. Here’s how:

  1. Go to Notification settings in Messenger App Info like before.Open Facebook Messenger App Info
  2. Choose the notifications type, like “Chats” or “Calls,” you want to fix the sound for.Messenger incoming chat messages notification sound
  3. Tap on “Sound” and pick “new_message” or the Messenger sound you like.Change Facebook Messenger default notification sound
  4. Make sure to save your new setting.

This way, you’re telling your phone you want Messenger to use its own sound, not the default one. If you can’t find “new_message” in the sound options, you might have to reinstall Messenger.

Related resource: How to Find Someone By a Picture on Facebook

Solution 2: Reinstalling Facebook Messenger

If changing the sound doesn’t work, try uninstalling and reinstalling Messenger. This resets everything back to how it was when you first got the app. Here’s the quick way to do it:

  1. Uninstall Facebook Messenger:
    • Find the Messenger app icon.
    • Press and hold the icon, then choose “Uninstall” or “Remove.”

    Uninstall Messenger from Android phone

  2. Reinstall the app:
    • Go to Google Play Store or Apple App Store.
    • Search for “Facebook Messenger” and install it again.

    Reinstall Facebook Messenger app on Android

  3. Set up Messenger:
    • Open Messenger and log in.
    • You should hear the “new_message” sound for notifications now.

This method is good if you want to quickly fix the sound. Just remember, reinstalling might reset other settings you’ve changed in the app.

Additional things to consider

While these steps should fix your sound problem, here are a couple more tips:

  1. Look at your phone’s overall notification settings. Sometimes they can stop Messenger from using its sound.
  2. Check if “Do Not Disturb” mode is on. If it is, you won’t hear any notifications.

Summing up

In short, if Messenger starts making the wrong notification sound, you can fix it by changing the sound setting in the app or by reinstalling Messenger. Keeping your phone and apps up to date and checking your phone’s settings can help avoid these issues in the future.

Categories: AndroidFacebookiOS

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of WindowsDigitals.com. With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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