If you’re experiencing the “NetSupport: Your demonstration period has expired” error message on your Windows 11 or Windows 10 computer, you’re not alone. This error message can be caused by a variety of factors, including trial versions of software or incorrect settings in NetSupport or related applications. Regardless of the cause, it can be frustrating to see this error message pop up repeatedly.
Fortunately, there are some solutions available that can help you get rid of this error message and prevent it from popping up in the future. In this article, we’ll explore some of the most effective solutions to fix the NetSupport pop-up notification error.
What is NetSupport?
NetSupport is a remote control and desktop management software used by IT professionals and educators to manage and support multiple computers from a single location. It allows administrators to remotely control and monitor computers, transfer files, and perform other administrative tasks.
Why do I have NetSupport on my computer?
If you’re seeing the “NetSupport: Your demonstration period has expired” error message on your computer, it may be because you have installed a trial version of the NetSupport software in the past. NetSupport can be downloaded and installed from their official website and is often used by IT professionals and educators in businesses or schools for remote desktop management.
How to fix the “NetSupport: Your demonstration period has expired” error
To get rid of the NetSupport pop-up error, try the solutions below.
Solution 1: Delete the “regid.1993-06.com.microsoft” folder
The “NetSupport: Your demonstration period has expired” error message may appear because of the presence of a folder named “regid.1993-06.com.microsoft.” This folder may have been created by NetSupport when you downloaded and installed a trial version of the software. Deleting this folder should remove the error message.
- Open File Explorer and navigate to
- Look for a folder named
- Delete the folder.
- If the “regid.1993-06.com.microsoft” folder is also present under
C:\Users\AllUsers, delete it as well.
This should remove the NetSupport period has expired error message from your computer. However, this may not completely remove all traces of NetSupport from your computer, so it’s best to try other solutions as well if the error persists.
See also: How to Delete a Ghost File or Folder in Windows 11/10
Solution 2: Rename the “svrwebui.exe” file
The “svrwebui.exe” file is another file associated with NetSupport that may cause the error message to appear. Renaming this file prevents it from being loaded every time you reboot your computer, effectively stopping the error message from appearing.
- Open File Explorer and navigate to
- Look for the “svrwebui.exe” file and rename it to something like “svrwebui-disabled”.
This should prevent the “svrwebui.exe” file from being launched every time you restart your computer, which should stop the “NetSupport: Your demonstration period has expired” error message from popping up.
Suggested read: How to Force Delete a File in Use by Another Program on Windows 11/10
Solution 3: Check the Startup Tab and disable any program related to NetSupport
NetSupport may have added programs to your Windows computer’s startup list, which can cause the error message to appear every time you boot your computer. Checking the startup tab in the Task Manager and disabling any programs related to NetSupport should prevent the error message from appearing in the future. Here’s how:
- Open Task Manager by pressing the Ctrl + Shift + Esc keys.
- Click on the “Startup” tab.
- Look for any programs related to NetSupport, such as “NetSupport Manager,” “NetSupport School,” or “NetSupport Notify.”
- If you find any such programs, click on them and then click on the “Disable” button (only if you no longer want the selected program to launch on startup).
- Repeat the same steps for any other programs related to NetSupport.
- Close the Task Manager and restart your computer.
Disabling any programs that are associated with NetSupport can prevent them from running at startup and stop any error messages related to NetSupport from appearing in the future.
Solution 4: Contact NetSupport
If none of the above solutions work for you, you may need to contact NetSupport directly for further assistance. They may be able to provide you with additional solutions or insights into the cause of the error message.
How to check if you have NetSupport installed and how to uninstall it
If you’re unsure whether you have NetSupport installed on your computer or not, you can check by following these steps:
- Press Win + i to open the Windows Settings.
- Click on the “Apps” option.
- Next, select “Apps & features” on the right pane.
- Scroll down the list of apps and look for “NetSupport.”
- If you find any app related to “NetSupport,” click on it and then click on the “Uninstall” button to uninstall it (only if you no longer want to use the software).
- Follow the prompts to complete the uninstallation process.
If you don’t find any NetSupport app in the list of apps, it may be because it was already uninstalled or because it was installed under a different name. In this case, you can try searching for it using Start menu or File Explorer. Here’s how:
- Open File Explorer.
- Go to “This PC” where all your drives are listed.
- Use the search bar to search for “NetSupport”.
- If it finds any file or folder that is related to NetSupport, you can then decide what you want to do with them, such as deleting them if you no longer need them or want to remove them from your system.
By following these steps, you should be able to check if you have NetSupport installed on your computer and uninstall it if necessary.
Is NetSupport something I should worry about?
NetSupport is a legitimate software used by many organizations and individuals for remote desktop management. However, if you’re seeing the “NetSupport: Your demonstration period has expired” error message and you haven’t installed NetSupport yourself, it could be an indication of malware or other security issues on your computer.
In any case, if you’re experiencing the error message or any other unusual behavior on your computer, it’s always a good idea to run a full scan with your antivirus software or Windows Defender to ensure that your system is free from malware and other security threats.
In conclusion, if you’re seeing the “NetSupport: Your demonstration period has expired” error message on your computer, there are several solutions available to fix it. By deleting the “regid.1993-06.com.microsoft” folder, renaming the “svrwebui.exe” file, checking the startup tab, contacting NetSupport directly, or uninstalling NetSupport altogether, you should be able to get rid of the error message and prevent it from popping up again in the future.
Additionally, it’s always a good idea to periodically check your computer for any unwanted or outdated software to prevent future errors or security issues.