TeamViewer is a popular remote access and support software that allows users to connect to and control remote computers, servers, and mobile devices from anywhere in the world. The software has two versions: a free version for personal and non-commercial use, and a commercial version that requires a subscription.
However, some users may face an issue where they receive a “TeamViewer your trial period has expired” error message, even though they have installed the free version of TeamViewer for personal use only. This error message can be frustrating and can prevent users from using TeamViewer until they purchase a license.
In this article, we will explain why this error message appears and provide step-by-step instructions on how to reset or fix the TeamViewer trial version expired issue for personal use on Windows 11 or Windows 10.
Why do I see TeamViewer trial version expired?
The “TeamViewer trial version expired” message usually appears after a couple of days of using the software. This message indicates that the trial period of the commercial version of TeamViewer has expired, and the user needs to purchase a license to continue using the software.
However, if you have installed the free version of TeamViewer for personal and non-commercial use only, and yet you are still seeing this error message, then it’s likely that you have accidentally selected the commercial version during installation.
The commercial version of TeamViewer offers advanced features and is designed for businesses and organizations that require remote access and support solutions. If you are using TeamViewer for personal use only, then you should choose the free version during installation to avoid the “TeamViewer trial version expired” error message.
To fix this issue, you need to completely remove the existing installation of TeamViewer, including all related folders and registry entries, and then install the free version of TeamViewer. Follow the instructions provided in this article to reset or fix the TeamViewer trial version expired issue on Windows 11/10 if you want to use it for personal use only.
How to fix TeamViewer trial version expired
If you believe you have accidentally installed the commercial version of TeamViewer and are using it for personal and non-commercial use only, then you need to completely uninstall it, including removing all related folders and registry entries, and then install the free version of TeamViewer. Follow these step-by-step instructions to fix the TeamViewer trial version expired issue on Windows 10/11:
- Firstly, go to the start menu and search for “Add or remove programs“. Open it and then from the list of apps, look for TeamViewer. Select it and click on “Uninstall“. This will remove the existing installation of TeamViewer from your system.
- Once uninstalled, on the Windows 10 desktop, press “Win+R” to bring up the “Run” window. Type in “%Appdata%” and then click “OK“. This will take you to the Appdata directory. Here, delete the TeamViewer folder to remove all related files and data.
- Next, go to the TeamViewer directory, usually located in “C:\Program Files\TeamViewer“, and delete the TeamViewer folder if it still exists. This will remove any remaining files and data associated with the software.
- Now, it’s time to delete the TeamViewer registry folders. Before proceeding, it’s important to note that editing the registry can cause serious problems and potentially disable your operating system if incorrect changes are made. Therefore, it’s recommended that you backup your registry before making any changes by choosing “File” and then “Export” in the Regedit. Use Registry Editor at your own risk. To delete the TeamViewer registry folders, go to the start menu and search for “regedit“. Open it and navigate to the following registry paths:
Delete the TeamViewer registry folders located in these paths.
- Restart your computer to complete the uninstallation process.
- Go to the TeamViewer website and select the “Download for free for personal use” option to download the free version of TeamViewer.
- Run the TeamViewer setup and follow the on-screen instructions to install it on your PC. When asked if you are using it for personal use only, select “personal use only“. This will install the free version of TeamViewer and fix the “TeamViewer trial version expired” issue.
If you are still receiving the “trial version expired” error message on TeamViewer with your account and are certain that you are only using the software for non-commercial and personal purposes, you can try using this form provided by TeamViewer official support to request them to remove the trial period for you.
It’s important to note that if you are using the Windows Server operating system on your computer, TeamViewer will be automatically classified as commercial use, even if it is for non-commercial and personal purposes. Therefore, in such cases, you may have to use the reset management form or purchase a license from TeamViewer to continue using the software.