Twitch Drops Not Working, Drops Not Showing Up in Game

Published by Nyau Wai Hoe - Updated on

Twitch Drops have emerged as an exciting way for streamers to reward their viewers with in-game items, bonuses, and other perks. When everything works as it should, it’s a win-win for both parties: the streamer sees increased engagement and viewership, while viewers get a chance to earn exclusive in-game rewards just by watching their favorite streamers. However, it’s not uncommon for viewers to face issues, leading to their Twitch Drops not showing up in the game. If you’ve encountered this problem, you’re not alone. In this article, we’ll explore potential reasons why Twitch Drops might not be working and provide step-by-step solutions to address and resolve these issues.

Also see: How to Get Twitch Drops Without Watching the Stream

Twitch Drops Not Working

Understanding how Twitch drops work

Before we jump into the solutions, it’s crucial to understand how Twitch Drops work. Twitch Drops are rewards that game developers, from titles like Overwatch 2, Valorant, Modern Warfare 2, Fortnite, and Apex Legends, provide to viewers who watch streams of their games. This collaboration between Twitch and game developers aims to boost viewership for streamers while also rewarding the loyal community.

To receive these drops, viewers often need to link their game accounts to their Twitch accounts. Once linked, and while watching a streamer who has activated drops, the system automatically awards these items or bonuses to the viewer’s in-game account. However, sometimes, due to various reasons ranging from technical glitches to misconfigurations, these drops might not reflect in the game.

Related concern: Game Lag When Watching Twitch on Chrome

Claiming Twitch drops: An essential step

A significant step that many viewers might overlook in the Twitch Drops process is the act of claiming rewards. Even if you’ve met all the conditions for a drop by watching the necessary duration, it doesn’t automatically translate to receiving the reward in your game account. Instead, Twitch has an additional step that ensures viewers acknowledge and claim the rewards they’ve earned.

Why is this a thing?

The claim step acts as a bridge between Twitch and your game, signaling that you’re ready to receive the drop. Without this confirmation, the process can get stalled, and despite fulfilling watch requirements, the reward might not show up in your game. This mechanism ensures that viewers are actively engaging with the platform and are aware of the rewards they’re earning.

How to correctly claim your Twitch drops

Follow these steps to ensure you’re not missing out on any of your well-deserved rewards:

  1. Head over to Twitch.
  2. Once logged in, click on your profile icon in the top-right corner.
  3. In the dropdown menu, select “Drops & Rewards”.Twitch Drops and Rewards
  4. Here, you’ll be presented with a list of all the drops you’re eligible for, both from streams you’ve previously watched and those you’re currently viewing. Each drop will have its progress displayed.
  5. Once the conditions for a drop are met, a “Claim” button will appear next to it. Click on this button.How to claim your Twitch drops
  6. After claiming, the reward will then be processed and sent to your linked game account. Depending on the game and its servers, there might be a slight delay, but rest assured, it will soon reflect in your game.Claimed Twitch Drops Overwatch Skin

Given the sequential nature of multiple drops within a single stream, it’s imperative to check the Drops & Rewards section periodically. This proactive approach ensures you claim one reward promptly, allowing you to start working towards the next without any delay, maximizing your rewards from each viewing session.

Common reasons and solutions for Twitch drops not working

1. Account linking issues

One of the primary reasons for drops not showing up is issues with account linking. If your Twitch account and game account aren’t linked correctly, you won’t receive the drops.


  • First, go to your Twitch dashboard.
  • Click on “Settings” and then “Connections”.
  • Here, you’ll see a list of connected accounts. Ensure your game account is linked. If it isn’t, follow the instructions to link it.Twitch Drops Not Showing Up in Game
  • If it’s already linked but you’re facing issues, consider unlinking and then re-linking the account.

Linked issue: Twitch Not Sending Verification Code to Phone or Email

2. Not meeting the stream requirements

Some streams might require you to watch for a specific duration to be eligible for drops. For instance, an Overwatch 2 stream might require you to watch for 30 minutes to earn a specific skin, while a Fortnite event might need an hour of watch time. If you haven’t met these requirements, the drop might not be awarded.


  • Check the stream’s description or the Twitch Drops campaign details. The required watch time should be mentioned there.
  • Ensure you watch for the required duration without interruptions. Muting the stream or switching tabs might affect the eligibility in some cases.

Can't get twitch drops in game

3. Delay in reward distribution

At times, there might be a delay in the distribution of rewards due to server congestion, especially if many viewers are watching and earning rewards simultaneously.


  • Be patient. Sometimes it can take up to 24 hours (or even more in rare cases) for the drop to appear in your in-game account.
  • If the delay exceeds the expected time, you might want to check the game’s official forums or Twitter account for any announcements regarding drop distribution delays.

4. Streamer hasn’t enabled drops

Not all streams with the game you’re interested in will have drops enabled. For instance, while many Valorant or Apex Legends streams might offer drops, not every streamer activates this feature. It depends on whether the streamer has chosen to enable this feature.


  • Ensure you’re watching a stream that has explicitly mentioned that drops are enabled. This is often indicated with a “Drops Enabled” tag on the stream’s thumbnail or description.
  • It’s always a good idea to follow streams or channels officially affiliated with the game developer, as they are more likely to have drops activated.

Twitch Drops not appearing in game

5. Technical glitches and bugs

Sometimes, the reason might be a technical glitch, either from Twitch’s side or the game developer’s side. Especially during big releases or events, such as a new season in Modern Warfare and Apex Legends, there might be an overload leading to temporary glitches.


  • Clear your browser cache and cookies, then try again.Clear Chrome cache and cookies
  • Try watching the stream from a different device or browser.
  • Check for any updates on the game or Twitch’s official communication channels. They might be aware of the issue and could be working on a fix.

6. Game-specific issues

Certain games might have specific requirements or conditions for Twitch Drops to be successfully awarded. For example, Fortnite might require you to have reached a certain level or Valorant might have specific regional restrictions. Always ensure you’re aware of these game-specific nuances.


  • Refer to the game’s official website or forums for any special instructions or conditions related to Twitch Drops. For instance, some games might require you to have reached a certain level or completed specific in-game tutorials before you can claim drops.
  • If you think you’ve met all the criteria, consider reaching out to the game’s support team with details of the issue.

Fortnite and Valorant Twitch drops not working


Twitch Drops have reshaped the way viewers engage with streams, bridging the gap between the virtual worlds of games and the real-time experience of watching your favorite broadcasters. But like any system, there are steps and procedures to follow. It’s more than just “watch and receive.” It requires a bit of interaction on our part, a gentle reminder that while technology does a lot, we still play a role in the process.

The act of claiming rewards serves as more than just a click; it’s a nod of acknowledgment. It’s a moment where we, the viewers, recognize our earned rewards and actively accept them. So next time you watch a stream on Twitch, hoping to snag that exclusive Fortnite skin or Valorant gun buddy, remember: there’s a dance to this. And each step, from linking accounts to claiming rewards, plays its part in making the drops obtaining process complete.

Nyau Wai Hoe
Nyau Wai Hoe is the Founder and Chief Editor of With a degree in software engineering and over 12 years of experience in the tech support industry, Nyau has established himself as an expert in the field, with a primary focus on the Microsoft Windows operating system. As a tech enthusiast, he loves exploring new technologies and leveraging them to solve real-life problems.

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